city345 lobby reference
Casino lobby Touch 'n Go eWallet, Boost, GrabPay
Touch 'n Go eWallet
Boost
GrabPay
MALAYSIA LOBBY

city345 – Sportsbook and Live Casino for Malaysia, Funded Your Way

Deposit through Touch 'n Go eWallet, Boost or GrabPay and you're at the live tables, slots or sportsbook markets in seconds — no unfamiliar payment steps, just the wallets already on your phone.

Local-law aware Malaysia payment context Touch 'n Go eWallet, Boost, GrabPay
Malaysia payment context

city345 · Malaysia

Games
3
Malaysia payment context
Touch 'n Go eWallet, Boost, GrabPay
App
Access

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

GAMES WE CARRY

Slots, Live Tables and Sportsbook in One Place

The games lobby covers every major category — slot titles from studios like Pragmatic Play and PG Soft, live casino tables run by Evolution including Classic Blackjack and live baccarat, crash games such as Lightning Crash Game, and fishing-style rooms like Fisherman Boat Slots. Slot fans will find Golden Waterfall Slots and Crescent Moon Slots alongside internationally known titles like Gates of Olympus and Mahjong Ways. RTP figures are shown on individual game cards only where the studio makes that data available — we do not publish numbers the provider does not supply.

Explore the Lobby
city345 Ocean Roar Slots
Guide

Ocean Roar Slots

city345 Mega Gold Slots
Lobby

Mega Gold Slots

city345 Champion Reels
Mobile

Champion Reels

city345 Classic Blackjack
Rules

Classic Blackjack

city345 Golden Waterfall Slots
Context

Golden Waterfall Slots

city345 Takraw Kick Slots
Support

Takraw Kick Slots

LOCAL PAYMENT RAILS

Deposit With the Wallets Already on Your Phone

city345 accepts Touch 'n Go eWallet, Boost and GrabPay — the three wallets most Malaysian accounts already have active. The path is the same for all three: open the wallet app, send to the account number shown on the deposit screen, confirm with your PIN and the balance appears in your city345 account. DuitNow transfers go through your banking app using the registered account number, which suits anyone who keeps funds in Maybank2u or CIMB Clicks rather than an e-wallet. FPX covers direct bank transfers for a wider range of Malaysian financial institutions. Every transaction generates a reference number visible in both your wallet history and your city345 account record.

Touch 'n Go eWallet
Boost
GrabPay
DuitNow
FPX
Maybank2u
CIMB Clicks
New Members

Starting Offers for New Accounts

city345 Sportsbook
Sportsbook
First Deposit Match Offer
For new accounts

Your first qualifying sportsbook deposit is matched — see the offer card in your account dashboard for the current rate. Terms apply.

Open Your Account
city345 Live Casino
Live Casino
Live Table Welcome Offer
For new accounts

New accounts that head straight to the live casino lobby can activate a welcome offer on their first session. Terms apply.

Open Your Account

What to Check When You First Arrive

Getting your account running is a short path. Register with a valid email and Malaysian mobile number, then verify via the OTP sent to your phone. Once verified, the full lobby opens — slots from PG Soft, live tables from Evolution, and the sportsbook covering English Premier League and badminton markets. Players in Kuantan reach the same lobby as anyone else in Malaysia; the platform loads via any mobile browser without a separate download. If anything looks unclear at the start, the live chat icon sits in the bottom corner of every page.

Creating Your Account

Register with your email and Malaysian mobile number. An OTP lands on your phone within seconds; confirm it and your account is active. The whole process takes under two minutes on a mobile browser.

Your Account Dashboard

The dashboard shows your wallet balance, transaction history and any active offers in one view. Switch between the casino lobby and sportsbook from the same navigation bar without logging in again.

What's Available in the Lobby

Live casino tables, slots from studios like Pragmatic Play, crash games including Lightning Crash Game, and a sportsbook covering football and badminton markets — all reachable from the lobby home screen.

Getting Help Quickly

Live chat is available directly from the lobby. For account questions that need a paper trail, the support email keeps a record of every exchange. Response paths are shown in the support section below.

MOBILE ACCESS PATH

The Full Lobby Fits in Your Pocket

city345 loads in your mobile browser without a separate app download — open it in Chrome or Safari on iOS or Android and the layout adjusts to your screen size automatically. Live baccarat tables stream smoothly on a stable mobile connection, slot sessions like Takraw Kick Slots and Crescent Moon Slots run at the same pace as desktop, and the deposit screen pulls up your Touch 'n Go eWallet or Boost QR flow directly. Switching between your phone and a desktop browser later keeps your session balance and history in sync because everything lives in the account, not the device.

Mobile browser access
iOS and Android compatible
No download required
Touch 'n Go eWallet QR flow
Responsive lobby layout
Synced account across devices
city345 mobile gaming
HOW WE DOCUMENT THIS

Clear Records, Clear Contact, Current Information

We keep the lobby, payment and policy information current so what you see on the page matches what happens when you act on it. Game availability, payment method status and offer terms are reviewed when studio or provider updates come through. Our terms and privacy policy are linked in the site footer and written in plain language rather than legal boilerplate. If you spot a discrepancy between a page description and your account experience, the support team has direct access to transaction and session records to resolve it.

Game and Provider Information

Game descriptions reflect the studio's own published mechanics. RTP is shown only where Pragmatic Play, PG Soft, Evolution or the relevant studio exposes that figure — we do not publish invented or estimated percentages.

Payment Method Status

The payment page lists only methods currently active on the platform. If Touch 'n Go eWallet, Boost or GrabPay availability changes in a given region, the page is updated before the option is shown to you.

Terms and Policy Access

Full terms, bonus conditions and the privacy policy are accessible from the site footer on every page. Offer terms are written per-promotion and linked directly from the offer card rather than buried in a general document.

Reaching the Team

Live chat, a support email address and a mobile-optimised help path are all reachable from the lobby. The team can pull up transaction records and session logs to give you a factual answer rather than a generic response.

Mobile and Desktop

Switch Devices Without Losing Your Place

The lobby scales to your phone, tablet or desktop browser — open a live baccarat table on your laptop and pick up a slot session on your phone later with the same account.

Google Play App Store
city345 desktop
city345 mobile
HELP WHEN YOU NEED IT

Support Paths That Actually Reach Someone

Whether your question is about a pending DuitNow transfer, an account verification step or a game that did not load correctly, we have three ways to reach the team. Live chat is the fastest route for anything time-sensitive — the chat icon is visible on every lobby page. Email suits situations where you need a written record, such as a disputed transaction. The mobile help path is built for anyone who is mid-session on their phone and needs a quick answer without switching apps.

Live Chat Open the chat icon from any lobby page and connect directly with the support team. Works on both mobile and desktop — useful for deposit queries, session issues or anything that needs a fast answer.
Email Support Send account, transaction or verification queries to our support email address. Every message is logged with a reference number, so you have a traceable record if you need to follow up on a DuitNow or FPX transaction.
Mobile Help Path The help centre is fully accessible from your phone browser — search for your issue by topic or contact live chat from the same screen. No need to move to desktop to get account or payment assistance.

Platform at a glance

Game providersPragmatic Play, Evolution, CQ9, Playtech
Game categoriesLive Casino, Slots, Sportsbook, Table Games
Accepted currencyMYR
Payment methodsTouch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank2u
Mobile accessPhone, tablet and desktop browser
Customer supportLive chat and email
Interface languageEnglish
Getting Started

From Account to Lobby in Five Steps

01

Register

Fill in your account details — takes under two minutes from your phone.

02

Deposit

Choose Touch 'n Go eWallet, Boost or GrabPay and confirm with your app PIN.

03

Choose

Pick from slots, live casino tables or the sportsbook — all in one lobby.

04

Play

Open any game directly in your browser — no extra download needed.

05

Withdraw

Request a withdrawal to your verified wallet; the transaction record updates in your account history.

city345 lobby snapshot
INSIDE THE LOBBY

One Lobby, Every Game city345 Carries

From live baccarat and classic blackjack to crash games and high-cap slots, everything we carry sits in a single scrollable lobby — no switching apps or accounts.

SlotsLive CasinoTable GamesCrash GamesFishing
YOUR ACCOUNT SECURITY

How We Keep Your Account and Data Safe

Security on city345 runs across four layers that work together without requiring anything complicated from you. The connection between your device and our servers is encrypted end-to-end, so data in transit — including wallet details and account credentials — cannot be read by a third party on the same network. Account access goes through OTP verification on your registered Malaysian mobile number each time you log in from a new device, so an unauthorised login attempt gets stopped before it reaches your balance. Every deposit and withdrawal generates a timestamped receipt visible in your account transaction history, giving you a permanent record to cross-check against your wallet statement.

End-to-End Connection Encryption SSL encryption covers every request between your browser or mobile and our servers. Your account credentials, wallet details and session data move over an encrypted channel that external parties on your network cannot intercept.
OTP Login Verification Each login attempt from an unrecognised device triggers a one-time password sent to your registered Malaysian mobile number. The session only opens after you enter that code — no code, no access.
Transaction Records and Receipts Every deposit and withdrawal creates a timestamped record in your account history with a unique reference number. Cross-check it against your Touch 'n Go eWallet, Boost or GrabPay statement any time.
Data Storage and Handling Personal details and payment data are stored in isolated account records separate from public-facing systems. How that data is used and who can access it is set out in the privacy policy linked in the site footer.

Frequently Asked Questions About city345

Quick answers to what most people ask before and after opening an account — from payments and lobby access to withdrawal steps and mobile use.

Yes. Open your Touch 'n Go eWallet app, enter the account number shown on the city345 deposit screen, confirm the amount and authorise with your PIN. The balance appears in your account once the transfer clears.

The lobby runs in your mobile browser on iOS and Android — no separate app needed. Chrome and Safari both work. The layout adjusts to your screen so slots and live tables are fully usable on a phone.

Go to the withdrawal section in your account dashboard, select your preferred method — GrabPay, DuitNow or FPX — enter the amount and confirm. A timestamped receipt appears in your transaction history once the request is processed.

The sportsbook covers English Premier League and Malaysia Super League matches as the primary football markets. Matches are listed by kick-off time under the football tab; badminton markets are also available for major tournament fixtures.

RTP figures are displayed only when the game studio — such as Pragmatic Play or PG Soft — publishes that data. We do not estimate or invent a number; if the studio does not supply it, the field is left blank on the game card.

The connection between your device and city345 is SSL-encrypted, so payment details sent during a Boost or GrabPay deposit cannot be read in transit. Stored data is handled according to the privacy policy in the site footer.

Check your DuitNow transaction history for the reference number, then contact live chat with that reference. The support team can match the payment against our incoming records and update your account balance manually if needed.
MOVING AROUND THE LOBBY

How to Navigate the city345 Lobby

The lobby is organised into clearly labelled tabs at the top of the page: Slots, Live Casino, Sportsbook, Table Games and Crash. Tap any tab to filter the view to that category — slots show studio filters on the left so you can narrow to Pragmatic Play or PG Soft titles in one click. The live casino tab shows all running tables with seat availability indicated on the card; if Classic Blackjack is full, the card shows a queue option rather than a greyed-out dead end.

Finding a Specific Slot

Use the search bar at the top of the Slots tab and type the game name — Golden Waterfall Slots, Mahjong Ways or any other title. Results appear as you type; tap the card to launch the game directly.

Switching Between Casino and Sportsbook

The main navigation bar is always visible. Move from a live baccarat table to the sportsbook tab mid-session without losing your casino balance — both sit under the same account.

Reaching the Crash Games Section

Crash games including Lightning Crash Game are grouped under the Crash tab. The multiplier mechanic is explained on the game card before you enter — tap the info icon to see how the round resolves.

Getting Back to the Account Area

The account icon in the top-right corner is available on every page. From there you can check your balance, review your last five transactions and see which offers are currently active on your account.